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Frequently asked questions.
Everything you need to know about purchasing, device limits, license transfers, and perks.
How many devices can I use with 1 license?
Each license can be active on up to 2 devices simultaneously (for example, your office workstation and personal laptop). Both computers enjoy complete, unlimited crawling with all features unlocked.
What happens if my license key gets leaked or shared?
Nothing will happen to your access. CheapCrawler securely ties activations to your authorized hardware. Once your 2-device quota is filled, nobody else will be able to activate or use your key. Unauthorized activation attempts are automatically blocked. If your license was leaked and you are facing any issues, please contact our support team and we will help you immediately.
What if I need to move my license to a new computer?
You can easily switch machines. Open CheapCrawler on your old device, remove the license in Settings, and enter the key on your new computer. For security and to prevent unauthorized swapping, once a license is removed from an old device, it cannot be re-added to that exact same machine for 48 hours.
How many times can I switch devices?
You can transfer your license up to 6 times in a year per license. This gives you plenty of flexibility when replacing a workstation or upgrading hardware without any delays. If you need more switches, you might need to contact support.
How does the free 20 GB Cloud Storage work?
Every license includes 20 GB of Cloud Storage for free, valid for as long as your license remains active. You can use it to upload and share your crawls and files with others in one click via a shareable URL.
What is the Serplora Online Tools Premium Subscription?
Your purchase includes a complimentary 1-month Serplora Online Tools Starter Premium Subscription (worth $5 USD), giving you full premium access to online SEO tools for 30 days through your linked Serplora account.
How do the free $5 USD AI credits work?
You receive $5 USD worth of AI credits for free with your license to use the CheapCrawler AI Agent for AI chat-based crawling, data queries, and automated report generation.
What if I have other questions or need support?
We are always here to help. You can check our step-by-step guides in the Documentation, or contact our team directly through our Support page. We typically respond within 24 hours.
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